Average Reviews:
(More customer reviews)This is a powerful product, but with lots of settings, no manual, and some complexity to configure. Once configured, it works beautifully. I've configured it so that our local calls go out through our regular local phone company on the regular local phone line, but our long distance calls seamlessly go out via SIP on our VOIP provider. My non-technical wife just picks up the phone and dials any number, and it automatically figures out how to place the call for a good rate. Incoming calls just come in seamlessly. Caller ID works fine. It took about five evenings to get it set up properly, and I have a degree in computer science and lots of computer networking experience.
There's no manual provided with the product, and Sipura has not made the manuals easily visible on their website. If you're thinking about this product, do a web search for help in figuring out how to configure it. This is NOT something you'll just figure out without documentation.
Some embedded documentation would help this product tremendously. It's mostly configured via a web browser; while configuring, I should be able to click a "help" button for an explanation of what the various fields do. Even a well-written paper manual would help (the .pdf file I found wasn't so great). If this product were documented properly, it'd almost certainly rate 5 stars.
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